Texas Insurance ExchangeBy delivering Texas Insurance Exchange efficiency, HR managers highlight their role as administrative experts, mastering and leading reengineering efforts that foster HR and business processes. At a simplistic level, most HR functions today (like most other business functions) are being asked to do more with less—and accomplishing this feat should be the outcome of undertaking this Texas Insurance Exchange role. The metaphor for work on a firm’s infrastructure is the “administrative expert.” As implied above, HR professionals acting as administrative experts ferret out unnecessary Texas Insurance Exchange costs, improve efficiency, and constantly find new ways to do things better. To be effective as administrative experts, HR professionals need to undertake activities leading to continual reengineering of the work processes they administer. In many firms, this reengineering of HR processes has led to a new HR organizational form called shared services, through which HR administrative services are shared across Texas Insurance Exchange company divisions while maintaining service quality for their users (line managers, employees, and executive). Management of Employee Contribution The employee contribution role for HR professionals encompasses their involvement in the day-to-day problems, concerns, and needs of Texas Insurance Exchange employees. In companies in which intellectual becomes a critical source of the firm’s value, HR professionals should be active and aggressive in developing this capital. HR professionals thus become the employees’ needs and ensure that those needs are met, overall employee contribution goes up. The deliverables from management of employee contribution are increased employee commitment and competence. HR practices should help employees to contribute through both their competence to do good work and their commitment to work diligently. Era downsizing has eroded the employer-employee psychological contract, HR executives can be business partners by continuing to be employee champions who pay attention to employee needs. Again, there are many examples of appropriate, successful response in this area. Microsoft holds all employee meetings during which employees views are voiced and heard. Apple has created an employee services center, which employees can call using an 800 number, staffed by people who can answer questions about company policy and administration. |