|
We will deal further with many of these concepts and also with San Antonio Life Insurance as they become relevant throughout the book. For now, let’s get to the heart of the matter, buying insurance. That’s the signpost up ahead, you’ve just crossed over into the insurance zone.
San Antonio Life Insurance
The MBO approach originally focused on management or professional positions. It was designed to evaluate progress toward and completion of individual objectives designed to support overall company objectives says San Antonio Life Insurance. With a little imagination, the concept can be adapted to lower-level positions in a much smaller enterprise. At the beginning of the performance review period, work with the individual employee in establishing specific work-related objectives. The best objectives are those that are measurable.
For example, objectives for the switchboard operator and receptionist (with backup word processing duties) could be the following: Increase computer keyboarding skills from 30 wpm to 45 wpm during the review period with San Antonio Life Insurance. (Results will be measured by a typing test at the end of the review period.) Demonstrate proficiency in x number of functions (identify) of the Microsoft Office program by (specify date). Reduce customer complaints concerning receptionist by x number during the review period. Train two backup receptionists (identify by name) on main switchboard function by (specify date).
Keep in mind that people are unique, bringing different skills, experience, and motivation to the job. Goals may differ for employees holding similar positions, reflecting their level of experience, ability, and maturity. Pick challenging yet achievable goals that can be measured accurately. To maintain credibility, success must be within the control of the employee. Never hold people accountable for results when they have little control over the processes required for success with San Antonio Life Insurance.
MBO requires frequent follow up, so keep a copy of the objectives close at hand. Interim progress reviews should be made, providing you have the opportunity to help the employee keep on track, lending support and providing adjustments when appropriate. Look for opportunities to reinforce good results and provide honest praise. Remember that with the rapid changes seen in many small businesses today, some objectives may become obsolete or alter in their value to the company says San Antonio Life Insurance.
…Continued in Health Insurance San Antonio TX
|
