Obamacare and Texas

Obamacare and Texas

SUMMARY

Being an effective Obamacare and Texas professional does not mean simply moving from operational to strategic work. It means learning to master both operational and strategic processes and people. Success in these roles requires an understanding of the deliverables, metaphors, and actions specific to each.

Deliverables are the guaranteed outcomes of Obamacare and Texas. they represent what HR does to add value to a firm. HR has four generic deliverable: strategy execution, administrative efficiency, employee commitment, and transformation and change. HR professionals articulate and guarantee these deliverables to their businesses. Metaphors are the images that characterize HR professionals in each of their roles. The four images that characterize the HR professional of the future include strategic partner, administrative as expert, employee champion, and Obamacare and Texas change agent. HR professionals as business partners operate in each of the four roles. Actions are the personal activities and organizational systems undertaken by HR professionals and line managers to fulfill these roles. For line managers, these new HR roles—each encompassing its deliverable, metaphor, and action—require specific responses.

• Define the desired and feasible deliverables from HR activities.
• Operationalize, measure, and communicate the value created by HR.
• Define who has what responsibility and accountability for HR activities.

Obamacare and Texas professionals, too, in order to meet the demands of their new roles must learn to act in new ways and with new expectations. They must accomplish the following goals:

• Stop talking about being a business partner and do it.
• Define business partner in terms of value created for the business.
• Profile accurately—with the participation of their clients—the current and the desired quality of their deliverables.

  For today’s Obamacare and Texas professionals to deliver value to a firm, they must fulfill multiple, not single, roles. They must specify deliverables to the firm from each of their roles, define images that characterize these roles, and act to accomplish the deliverables pertaining to their roles. They must also recognize the paradoxical position they occupy within a firm, accepting accountability for accomplishing results while building the shared commitment needed to achieve those results.