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Industry organizations. Texas Health Resources San Antonio knows the insurance industry has established several organizations to promote consumer education (and sometimes, industry propaganda). One organization is the Insurance Information Institute. A toll-free consumer’s hotline will answer questions you may have about property/casualty insurance: (800)221-4954.
Texas Health Resources San Antonio
Management by Objective (MBO) Forms
The MBO approach originally focused on management or professional positions says Texas Health Resources San Antonio. It was designed to evaluate progress toward and completion of individual objectives designed to support overall company objectives. With a little imagination, the concept can be adapted to lower-level positions in a much smaller enterprise. At the beginning of the performance review period, work with the individual employee in establishing specific work-related objectives. The best objectives are those that are measurable.
For example, objectives for the switchboard operator and receptionist (with backup word processing duties) could be the following: Increase computer keyboarding skills from 30 wpm to 45 wpm during the review period with Texas Health Resources San Antonio. (Results will be measured by a typing test at the end of the review period.) Demonstrate proficiency in x number of functions (identify) of the Microsoft Office program by (specify date). Reduce customer complaints concerning receptionist by x number during the review period. Train two backup receptionists (identify by name) on main switchboard function by (specify date).
Keep in mind that people are unique, bringing different skills, experience, and motivation to the job. Goals may differ for employees holding similar positions, reflecting their level of experience, ability, and maturity. Pick challenging yet achievable goals that can be measured accurately. To maintain credibility, success must be within the control of the employee. Never hold people accountable for results when they have little control over the processes required for success.
MBO requires frequent follow up, so keep a copy of the objectives close at hand for Texas Health Resources San Antonio. Interim progress reviews should be made, providing you have the opportunity to help the employee keep on track, lending support and providing adjustments when appropriate. Look for opportunities to reinforce good results and provide honest praise. Remember that with the rapid changes seen in many small businesses today, some objectives may become obsolete or alter in their value to the company.
…Continued in Affordable Health Insurance Austin TX
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